Kitchen Design

An upmarket kitchen design studio employs experienced designers and salespeople, with a flair for visualising exactly how a room could best be developed to produce an attractive kitchen. Although they are extremely skilled as designers, presenters, and salespeople, it is too much to expect that these highly motivated people would also be good administrators.

To keep these talented designers and salespeople focused on their core skills, the company decided to ask for help from Kenelm Systems in developing and implementing a system to ensure that these key staff could concentrate on areas where they could add most customer value.

The problem was therefore to develop a foolproof system to record and as necessary modify quotations, to process these quotations to a job once an order had been received, and to ensure that all necessary goods had been ordered from suppliers and services had been ordered from subcontractors. Finally, it was essential to ensure that not only did the customer receive exactly what they expected, but they were invoiced for the right amounts at the right times.

Kenelm Systems worked with the client to use an existing ledger package written in Progress and to develop alongside it a bespoke application running all the way through from initial quotation to final invoice. Using this system has subsequently meant that the kitchen design studio has dramatically improved its administration, reduced mistakes, and become a more profitable business.

"Hobsons Choice is now a highly-regarded company within the industry, enjoying consistent growth in profitability, and the bespoke system created for us by Kenelm has played a vital part in this success. I can wholeheartedly recommend their services."

Tessa Cook,
Managing Director,
Hobsons Choice (Kitchen Design) Ltd

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For more information contact Godfrey Philbin on 01630 655770 or fill in the form below

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